Cancellation policy

At Mendall, we aim to make managing your subscription simple and transparent. You may cancel, pause, or manage your subscription at any time using one of the methods below.

How to Cancel or Manage Your Subscription

Option 1: Cancel via Our Subscription Management Portal

You can manage your subscription directly through our customer portal by logging in and selecting pause or cancel:

Subscription Portal:
Click Here To Login

Once logged in, you can:

  • Pause your subscription

  • Cancel (remove) your subscription

  • Update your next order date (if available)

  • Update shipping address and billing details (if available)

Option 2: Cancel by Email

If you prefer, you can also cancel your subscription by emailing our support team:

Email: info@trymendall.com

To help us locate your account quickly, please include:

  • Your full name

  • The email address used at checkout

  • Your order number

Important Notes

  • Cancellation requests are processed as quickly as possible, but changes must be submitted before your next scheduled charge to prevent the next renewal from going through.

  • If your renewal order has already been processed or has entered automatic handling, we may not be able to stop it in time.